At PlantivaPro, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and when you purchase our products or interact with us.

By using our Site, you consent to the data practices described in this policy.

1. Information We Collect

We may collect personal and non-personal information from you in various ways, including when you:

• Create an account
• Place an order
• Subscribe to our newsletter
• Contact us via forms or email
• Use the Site (automatically collected data)

Personal Information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information

Automatically Collected Information:

• IP address
• Browser type
• Device type
• Pages visited and time spent
• Referral source
• Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your purchases or account
• Send newsletters, promotions, and updates (with your consent)
• Improve our website and customer experience
• Respond to customer service inquiries
• Prevent fraud or security breaches
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We only share your data with trusted third parties when necessary to:

• Process payments
• Ship and deliver your orders
• Provide email marketing and communications
• Analyze website performance
• Comply with legal requests or obligations

All third-party services are required to protect your data and comply with applicable privacy laws.

4. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal data, including:

• SSL (Secure Socket Layer) encryption
• Secure payment gateways
• Access controls and user authentication
• Regular website security updates

While we do our best to protect your data, no online transmission or storage is 100% secure. You use the Site at your own risk.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login info
• Analyze how users interact with the Site
• Provide personalized content and ads

You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.

6. Data Retention

We retain your information only as long as necessary to:

• Provide the services you’ve requested
• Comply with legal, accounting, or reporting obligations
• Resolve disputes and enforce our agreements

When your data is no longer needed, we securely delete or anonymize it.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: contact@plantivapro.com